Question 1

Do you offer discounts on services?

Accepted Answer

Yes, we do! At Off Collar, we understand the importance of consistency in pet care and we want to reward our loyal customers. That is why we offer Membership options our dog walking clients. These memberships give you access to discounts, on demand booking, no cancellation fees and more.

Question 2

What kind of services does Off Collar offer?

Accepted Answer

Off Collar offers dog training and dog walking services to the Alexandria area!

Question 3

What type of clients do you work with?

Accepted Answer

We work with Dog Owners in Alexandria,  who are searching for top-quality dog walking and training!

Question 4

What types of animals do you care for?

Accepted Answer

Off Collar, we will take care of all breeds of dogs!

Question 5

What happens if there is bad weather?

Accepted Answer

When the weather is bad, we have a few options for making sure your dog gets their exercise and potty break:
We can adjust the visit time and come a little earlier or later to avoid the bad weather.
If the weather’s not too severe and your dog doesn’t mind, we can go for our usual walk and towel your dog off when we get back.
We can shorten the walk to a quick potty break and quick exercise.
Occasionally, the weather is severe enough that it’s not safe for our dog walkers to drive to your house and we may have to cancel your walk for that day.

Question 6

How many dogs can you walk at once?

Accepted Answer

Our private walks, which is your household's pet(s) only we will walk up to 4 dogs at a time.

Our pack walks, we will walk up to 10 dogs in a pack. Our walkers are professionals who have been trained to handle multiple dogs at a time. Our typical pack has between 4-7 dogs in it.

Question 7

Do you charge for additional pets?

Accepted Answer

Yes we charge for additional pets.

Private walks and Pet sitting: Additional dogs $22, Additional cats $5

Pack walks: we charge full price as space is limited. Discounts are based on frequency.

Question 8

Do you administer medication?

Accepted Answer

Yes, we will administer pet medication. We ask when you set up a booking with us to go over your medicine routine and have it written down as well. We don't charge extra for this service either.

Question 9

How far in advance should a service be scheduled?

Accepted Answer

We schedule on a first, come first serve basis and recommend booking pet sitting services as soon as you know your travel dates. Most of the time, booking 1-3 weeks in advance is sufficient, but during major travel holidays and other high-demand times we sometimes book up a month or more in advance. For dog walking we ask you book 72- hours in advance, we do take a last-minute booking with a $15 last-minute fee.

Question 10

Are you hiring?

Accepted Answer

Yes, Off Collar, LLC is hiring. We are looking for people who are dedicated Pet Care Professionals. 
We work with sitters who have practical experience in the pet care field and view their time with Off Collar, LLC as part of their career path.
Second, we run an extensive screening process, which includes a face-to-face interview, followed by reference checks, followed by a complete background check. All sitters are then hired on a trial basis until we have followed up with enough clients to ensure that they are an excellent fit for Off Collar, LLC.
​
All applications can be submitted: www.offcollar.com/joinourteam

Bringing Balance to Your Pet’s World

Service Area: Alexandria, Virginia

Our Services

Dog Training

Dog Walking

Frequently asked questions